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Guide to Communicate at Your Office Job

September 15th, 2010 at 03:17 am

There exist differences in communication techniques according to different people, family situations, conditions of patients, time, places and conditions. Here are some of the most basic communication techniques. Listening: Listening to patients attentively and patiently, which is the most principal one. Not being truly attentively listened, the patients won't give us their trust and therefore won't either tell out the words inside their mind as well as the true feelings. Trying to listen attentively by nature shows them our understandings and respects. Lots of patients are sensitive in this point. Attentively and patiently listening to patients is equivalent to a positive stimulus to them so that it will arouse their interest, strengthening the drive to speak. Later, patients will be quite willing to speak out their minds.Normally, links of london charms Would be the Best Wearing for Meeting

Positive: regardless of what kind of feeling the patients have, as long as this is the true feelings for patients, we must give them a positive confirmation. Let me give you a simple example. A Meniere syndrome that the patients feel very dizzy, it feels like the ceiling swirling. Otorhinolaryngologic doctors will confirm his such feeling first, then explain to him. The most common mistake in the contact between family and mental patients is once the patient says an unacceptable feeling, the family may say [haver", [talking nonsense" etc.. This constitutes an obstacle for further communication between the patients and their family members. For example, if a psychopath fears that someone is after him, we should first affirm to that and show our understanding and consideration by telling him that: we can totally understand that you are afraid of somebody who`s going to catch you. That is absolutely real to you.thomas sabo charms , Top Mother's Day Buys for Love

Clarity: clarification is a writing vocabulary, its meaning is clearness. The clarification we are talking about here has two connotations: on the one hand, we should be clear about the practical content and the purpose of the patients' speaking, this is necessay for effective communication. Sometimes we might find that the content and purpose of speech are inconsistent. For example, in the hot summer, the child tell his mother: "I am thirsty." Thirst is the child's feelings, but the real purpose is to allow his mother buy a cold soda to drink or buy food. "I'm thirsty" is the content of speech, the purpose is for my thirst. If the family members do not know this, you could not really communicate with patients. On the other hand, family members have to be clear about what happened to the patients, they have to know the then environment and the patients' emtional reactions, they have to know about almost every detail. The more they are informed, the more effective communication they are likely to conduct with the patients. Such as, if the patient has a quarrel with the sales person and comes back without buying anything because he is upset about it.

At this time, family have to let his speak out the coursr of the event, the details and his emotion response calmly and show their concerns and willingness to know. Thus we cam help him aimly and remit his uneasy and anger. What's more, this way of solving the problem is also conducive to improving the communication between family members and the patient, promoting the improvement of patient skills of communication. If schizophrenia patients are able to express in an orderly manner about what has happened to them, to get their emtions out in an honest and vivid way so that the listener can truely experience what has happened to them, this verbal description in itself is an embodiment of the raised health level of the patient. One of the important characteristics is the disease itself may block the communication between a patient and others. Apathia showed by mental deterioration patient is severe and it has a close relationship with the isolation or apart around him. Before, those suffering from schizophrenia usually lived in a state isolated from the outside world, so their mental conditions declined faster and was also much more severe than it is now. At present, the number of patients suffering from severe mental decline reduces remarkably. The progress is not only due to the advancement in medicine, but also has something to do with people`s consideration, care and active communication.

Be competent with asking the question: generally speaking, the question has two kinds: one kind is open, another kind is closed. The question is only allowed closed-end answer "yes" or "no" answers will be chosen one or two, and is very like court judges for the defendant. Doctors sometimes use closed questions in order to figure out the specific nature of symptoms. For example, a doctor would ask patients suffering migraine, [Is the pain on the left or right side?" Only one answer can be chosen, which is the closed questioning. In the talking with patients, except of in some particular situations, the relatives should try to use as less enclosed questions as possible, since this kind of questions tend to easily restrict the patients as passive, let them feel being questioned. The patient`s initiative won`t be lead out.

Provide as many chances to communicate as possible. Support the patients with conditions and chances to communicate. Manners for it are various and numerous. For example, encourage the patient write down his thoughts after watching TV, and then you together discuss it over, tell what each of you feel. Families can also give patients some subjects, letting patients to express how they feel about his feelings and opinions. Also we can talk with patients, such as Saturday or rest, family sit together for a topic, or talk to a casual discussion questions, just like a family meeting.

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